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Frequently Asked Questions

Client Accounting Services

Process Automation

Client Accounting Services

  • What types of accounting services are available to our company?
    We offer various levels of accounting services including bookkeeping & accounting, AR/AP management, financial statement preparation, controller and CFO services, data migrations, and full Client Accounting Services. Click here to learn more.
  • What services do you provide to support our audit operations?
    We offer a blend of automation and back-office services such as quality control, preparation, and reviews of financial statements, planning, audit testing, and reporting. 
  • How can you help my company gain efficiencies in our accounting operations?
    Our expert back-office staff provides high-level services at a fraction of the cost of what a typical accounting department costs in the US. In addition, we utilize process automation and AI technologies to reduce the amount of mundane, repetitive work currently required of your team. 
  • Would you help build our accounting practice from scratch?
    Yes, we provide thorough Client Accounting services to CPA firms and will help you quickly set up a reliable team per your specifications at a fraction of the cost of a domestic team. 
  • How is the team structured?
    We build a team specific to your requirements that can quickly scale with your growth.  Typically, a base team consists of a Partner/Director, Client Services Manager, and 1-2 dedicated experienced staff.
  • What is your fee structure?
    While we charge a fixed rate per month that is customized per the team structure, which would be specific to your requirements, we are flexible to offer fractional staff time in certain situations.
  • What can you tell me about security?
    We have implemented physical, network, application, and data-based security measures to ensure the safety of your data. We also regularly review and update our security procedures.  In addition, all sensitive data are shared via a secure file-sharing portal solely for your company’s use. We are SOC & HIPPA compliant and provide training to our staff including acceptable use, personal security, data protection, PCI, and incident response.
  • What types of accounting software do you work with?
    We work with any accounting software that you may be using: Sage Intacct, QuickBooks, NetSuite, Xero, MAS90/Sage100.  Our team is certified in QuickBooks and Sage Intacct.

    • Process Automation

  • How much time does PAM™ save the average auditor?
    On average, PAM™ saves 50-75% time on an average-sized set of financial statements.
  • Do you offer other automation services for assurance and tax?
    Yes. We offer solutions for other assurance procedures as well as for tax preparation.
  • Do we have control over the service?
    PAM™ (Proof And Math) is typically used as a full-service solution where our back-office team utilizes the AI-powered PAM™ to deliver high-quality reviews of financial statements for CPA firms quickly. We are currently offering a limited release of PAM™ for some clients to utilize the product internally.  Please let us know if you prefer to license PAM™.
  • How long does it take to turn around a set of financial statements?
    While we guarantee a turnaround time of no later than three business days for financial statements, most statements are delivered within 24 hours depending upon their length. We also accommodate high-priority requests that require immediate attention.
  • Can the review process be modified to our firm’s requirements?
    Yes. We can incorporate firm-specific checks.
  • How are documents shared? Is this secure?
    All the documents are shared via a secure file-sharing portal specifically tailored to your company. Client documents never leave our secure environment, are printed, or otherwise copied.
  • What type of agreements do you provide?
    We provide a nondisclosure agreement (NDA) and master services agreement (MSA) that detail the agreed-upon responsibilities of each party.
  • What stage should the statements be in before we review them?
    Typically, clients like to ensure that their statements are thorough from a technical standpoint before we begin our review; however, we accept and review statements at any stage of the process.
  • What is your fee structure?
    We use a fixed fee for every financial statement review.
  • How should the process work on our firm’s end?
    We recommend that you assign certain resource(s) to oversee file receipt, delivery, and tracking.

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